Effective date
10 January 2026
About this policy
TDO Legal Pty Ltd ABN 67 692 721 878 ("we", "us", "our" or "TDO Legal") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose personal information through our legal practice and via our website https://tdolegal.com.au ("Website").
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What personal information we collect
We collect personal information that is reasonably necessary to provide legal services and operate our practice. This may include:
- Names, contact details, and identification information
- Information about your family, finances, and personal circumstances
- Details relevant to family law matters, including parenting and property issues
- Correspondence and records of communication
- Billing and payment information
We usually collect personal information directly from you. In some cases, we may collect information from third parties such as courts, other legal practitioners, experts, or government agencies where authorised or required by law.
How we use personal information
We use personal information to:
- Provide legal advice and legal services
- Communicate with you about your matter
- Comply with legal, regulatory, and professional obligations
- Manage billing, accounting, and internal administration
- Improve our systems and service delivery
We do not use personal information for marketing without consent.
Disclosure of personal information
We may disclose personal information where necessary to conduct your matter or where required by law. This may include disclosure to:
- Courts and tribunals
- Barristers, mediators, and expert witnesses
- Other lawyers involved in your matter
- Government bodies and regulators
- Service providers such as IT, accounting, or secure document storage providers
We take reasonable steps to ensure third parties handle personal information securely and only for authorised purposes.
Sensitive information
Family law matters often involve sensitive information. We only collect sensitive information where it is directly relevant to your matter or required by law. This information is handled with a high level of confidentiality.
Online enquiry forms
When you submit an enquiry through the Website, we collect the personal information you choose to provide, such as your name, contact details, and a brief description of your enquiry.
Information submitted through online enquiry forms is used only to respond to your enquiry, assess whether we can assist you, and communicate with you about potential legal services. Submitting an enquiry does not create a solicitor client relationship.
You should not include highly sensitive or urgent information in an online enquiry form. If your matter is urgent, contact us by phone.
Cookies and website data
Website and cookies
We, our Website and related technologies on https://tdolegal.com.au use cookies.
By using the Website, you consent to the use of cookies and similar technologies in accordance with this policy.
This section explains what cookies are, how we use them, how third parties may use them, and the choices available to you.
What are cookies
Cookies are small text files placed on your device by websites you visit. They are stored by your web browser and allow a website to recognise your device, remember your preferences, and improve functionality and performance.
Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until they expire or are deleted.
How we use cookies
When you access the Website, we may place cookies on your browser.
We use cookies and related technologies for purposes including:
- enabling core website functionality
- monitoring and improving website performance
- understanding how visitors use the Website
- storing user preferences
- supporting website security
We may also use analytics tools such as Google Analytics to collect information about how the Website is used. This may include information such as pages visited, time spent on the site, browser type, and general location data. This information is aggregated and does not usually identify you personally.
Advertising and remarketing
We may use limited advertising and remarketing tools, including services provided by Google or Meta, LinkedIn, TikTok, YouTube platforms, to promote our services online.
These tools may use cookies or similar technologies to show ads to people who have previously visited the Website. Ads may appear on third party websites or platforms.
Any advertising use is intended to be informational and professional in nature and consistent with legal industry standards.
Types of cookies used
We may use both session and persistent cookies, including:
- essential cookies needed for website operation and security
- analytics cookies to understand website usage
- preference cookies to remember settings
We do not use cookies to collect sensitive personal information.
Third party cookies
In addition to our own cookies, third party service providers such as analytics or advertising providers may place cookies on your device when you use the Website.
These third parties may collect information about your use of the Website and other websites over time. Their use of information is governed by their own privacy policies.
For information on how Google Analytics collects and processes data, see
https://policies.google.com/technologies/partner-sites
Your choices regarding cookies
You can control or delete cookies through your web browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
If you disable or delete cookies, some parts of the Website may not function properly and certain features may not be available.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout/
You can manage Google advertising preferences at
https://adssettings.google.com
More information about cookies
Further information about cookies and online advertising can be found at:
- http://www.allaboutcookies.org
- https://optout.networkadvertising.org
- https://optout.aboutads.info
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure through physical, electronic, and procedural safeguards.
Personal information is retained only for as long as required to provide services or meet legal and professional obligations.
Notifiable data breaches
If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act, including notification to affected individuals and the Office of the Australian Information Commissioner where required.
Access and correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests must be made in writing and identity verification may be required.
Access may be refused in circumstances permitted by law.
Overseas disclosure
We do not routinely disclose personal information overseas. If overseas disclosure is required, reasonable steps will be taken to ensure appropriate privacy protections apply.
Complaints
If you have a complaint about how we handle personal information, you may contact us directly. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on the Website.
Relationship with Website Terms and Conditions
This Privacy Policy operates alongside the Website Terms and Conditions governing the use of https://tdolegal.com.au/terms-conditions/.
By using the Website, you agree to both this Privacy Policy and the Website Terms and Conditions. If there is any inconsistency between the two documents in relation to privacy or personal information, this Privacy Policy will apply to the extent of that inconsistency.
Contact
If you wish to access your personal information, have a complaint as you believe your privacy has been breached or wish to update your details, please contact us on 07 5620 3604 or submit your message via our contact form.